"I am delighted with the rates achieved... and the improved claims handling"
"Very good communicators"
"A professional service with a personal touch"
"A wealth of experience"
Portus clients
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Testimonials |
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The clients who benefit from our first class service range from medium-sized enterprises and City based law firms to FTSE-100 and global multinational companies.
In our 2007 Client Satisfaction Survey, 84.8% of respondents found our service to be either highly satisfactory or to exceed expectations. 100% said they would recommend our services to other similar organisations.
Here is a selection of what they like about Portus.
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Arkema
"Portus has a friendly approach to business with a well-structured team. Portus has been efficient in dealing not only with queries but also with the day-to-day running of all aspects of the business. We would recommend Portus for their high level of professionalism and friendly team" |
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Butterfield Private Bank
"Professional and prompt response to any matters requiring assistance" |
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Clyde & C o
“I would like to thank you for your continuing help with our PHI scheme during the last few years. Your knowledge of our scheme is excellent and you always seem to have the files close to hand so queries are handled very quickly. The monthly communication reports are well received by the relevant members of the team and certainly keep us on our toes, as they act as valid reminders for any outstanding matters and tell us exactly where we are with claims at any given time. Your letters and explanations are always very clear which is a great help to me, personally, as I have so many different benefits to administer.
Whilst I’d like to thank you personally, Stuart, the rest of your team should not be forgotten. They are always courteous and very helpful and are always efficient when passing on messages.” |
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Development Planning Partnership
"Knowledge of employee benefits and what is competitive and the ability to provide advice particularly on pensions in layman's terms!" |
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MACMILLAN
“Stuart Gray and his team have offered us an excellent service, have improved our claims experience and our claims handling experience. Our renewals proceed smoothly and we have been delighted with the rates they have achieved for us.” |
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Meda Pharmaceuticals Limited
"Proactive, timely, down to earth advice. Understand the needs of our business and work with us as a business partner. Flexible and freindly." |
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ORRICK
“I
came across Portus purely by accident and were so impressed
with their free and unbiased advice that a decision was made
to move the management of all our benefits to them from
our provider of some 6 years. Portus, and in particular
Dave Middleton, have provided us with a very good service. They
have saved us a considerable amount of money and paperwork. Their
hands-on and proactive approach is very helpful and reassuring. Also
their staff are very helpful and knowledgeable. Dave
Middleton in particular has a very quiet assured manner,
is very knowledgeable of the legal industry and is mindful
of service levels and cost effectiveness. After
having experienced problems with our long-term provider we
are very pleased to have come across Portus. ” |
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PLIVA Pharma Limited
"Understanding of benefits available and being able to communicate this succinctly." |
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Total Petrochemicals Limited
"Employees who know me and our account, easy to discuss issues and always available to get advice or help." |
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Weil, Gotshal & Manges
"Choosing Portus was the best decision we have made this year. Their levels of service and depth of understanding of Employee Benefits (particularly the needs of Law Firms) make them an extremely valuable business partner and a centre of excellence. We needed a consultancy
which not only delivered when managing
Pension Plans and re-broking schemes but also
provided prompt, efficient and accurate service
on a day-to-day basis to our HR and Accounts
teams and employees. Portus deliver all of
the above. Their fixed fee approach also means
that we know exactly what we are paying
for, and thus provides us with a tighter control
on costs." |
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