Testimonials
The clients who benefit from our first class service range from medium-sized enterprises and City based law firms to FTSE-100 and global multinational companies.
In our 2009 Clients Satisfaction Survey, 92.8% of respondents found our service to be either highly satisfactory or to exceed expectations. 100% said they would recommend our services to other similar organisations.
Here is a selection of what they like about Portus.
Aspire Pharma"Understanding of benefits available and being able to communicate this succinctly." |
Chandler Chicco Companies"We have only recently started working with Portus Consulting however already we have been impressed by their efficiency, enthusiasm and can do attitude. In addition, they are always highly professional in dealing with matters, regardless of how big or small and they always look to resolve any problems as quickly as possible and we have total faith in their advice. It has been a pleasure to work with them." |
Clyde & Co"I would like to thank you for your continuing help with our PHI scheme during the last few years. Your knowledge of our scheme is excellent and you always seem to have the files close to hand so queries are handled very quickly. The monthly communication reports are well received by the relevant members of the team and certainly keep us on our toes, as they act as valid reminders for any outstanding matters and tell us exactly where we are with claims at any given time. Your letters and explanations are always very clear which is a great help to me, personally, as I have so many different benefits to administer." |
Development Planning Partnership"Knowledge of employee benefits and what is competitive and the ability to provide advice particularly on pensions in layman's terms!" |
Field Fisher Waterhouse"After a market review we were so impressed by Portus’s depth of knowledge, research and expertise within the legal sector we appointed them to implement online Flexible Benefits and act as our consultants. Portus not only provided us with an effective online flex solution but also delivered it in a timely, efficient and cost neutral basis!" |
HR in Law"We have worked with Portus Consulting for a couple of years now and they have proved themselves to be highly professional and knowledgeable about employee benefits. The surveys they have produced for us are excellent quality, the analyses are very well presented and their energy and expertise has led to the creation of a working group that meets regularly and enthusiastically. We are delighted to be working with such a great group of people." |
MACMILLAN"Stuart Gray and his team have offered us an excellent service, have improved our claims experience and our claims handling experience. Our renewals proceed smoothly and we have been delighted with the rates they have achieved for us." |
Meda Pharmaceuticals Limited"Proactive, timely, down to earth advice. Understand the needs of our business and work with us as a business partner. Flexible and friendly." |
Mishcon de Reya"To meet our specific needs and facilitate the change initiatives in our business we require a consultant who understands the wider legal market. Since working with Portus we have introduced online benefits and Total Reward Statements and, with their knowledge and expertise, continue to expand and enhance this proposition." |
ORRICK"I came across Portus purely by accident and were so impressed with their free and unbiased advice that a decision was made to move the management of all our benefits to them from our provider of some 6 years. Portus, and in particular Dave Middleton, have provided us with a very good service. They have saved us a considerable amount of money and paperwork. Their hands-on and proactive approach is very helpful and reassuring. Also their staff are very helpful and knowledgeable. Dave Middleton in particular has a very quiet assured manner, is very knowledgeable of the legal industry and is mindful of service levels and cost effectiveness. After having experienced problems with our long-term provider we are very pleased to have come across Portus." |
Total Petrochemicals Limited"Employees who know me and our account, easy to discuss issues and always available to get advice or help." |
Vail Williams LLP"Our business is built around the contribution of our people and therefore maximising their engagement is critical. As part of our strategy to gain even greater levels of engagement we decided to introduce Flexible Benefits. After testing the market we decided to appoint Portus as our consultants and are very pleased with the results. Portus have helped us deliver Flexible Benefits with minimum efforts on our part, high levels of participation and engagement from our people, on time and on a cost neutral basis." |
Weil, Gotshal & Manges"Choosing Portus was the best decision we have made this year. Their levels of service and depth of understanding of Employee Benefits (particularly the needs of Law Firms) make them an extremely valuable business partner and a centre of excellence. We needed a consultancy which not only delivered when managing Pension Plans and re-broking schemes but also provided prompt, efficient and accurate service on a day-to-day basis to our HR and Accounts teams and employees. Portus deliver all of the above. Their fixed fee approach also means that we know exactly what we are paying for, and thus provides us with a tighter control on costs." |
Wolters Kluwer Health"We had a long standing Defined Contribution, Trustee Pension Scheme which we wished to close, and move the deferred members to a new Group Personal Pension Plan. This would save us significant costs in both administration and Audit Fees. Portus took control of the whole process. They guided us in detail through the actions we had to take, and helped trace those deferred members who had moved on, and for whom we no longer had up to date addresses. This was a well managed and effective process which had a minimal impact on the day to day HR workload. The old scheme is now closed and Portus now provide a pensions advice service which is regularly used and appreciated by our employees. " |